on Aug 26, 2017Article Content
| Article Number | 000035458 |
| Applies To | RSA Product Set: RSA Identity Governance and Lifecycle RSA Version/Condition: 7.0.x |
| Issue | In Internet Explorer, when clicking on the "Reset My Password" link (enabled through the Aveksa Password Kiosk), the screen that comes up to reset the password is a normal browser window pointing to a different DLL rather than the expected Aveksa Password Reset form. Example: |
| Cause | This is a configuration issue .The ResetPasswordLink Value in Register.reg file should be "-k https://name of host/aveksa/ ". However the "-k" is missing from the ResetPasswordLink form. See the example in the screenshot below : The –k needs be added before the hyperlink to use kiosk mode. [Note : The Default Browser value is Iexplor for "Internet Explorer." The –k can be added before the hyperlink to use kiosk mode . You can Change value for Browser from Iexplore to your preferred browser in the Browser field of Register.reg file, if needed] The location in the registry is HKLM\Software\RSA\IMG\Kios and should include the settings for Browser, BrowserDirectory, ResetPasswordLink.  |
| Resolution | Edit the contents of the Register.reg file . Modify ResetPasswordLink by adding -k flag to use kiosk mode. 1] Click on Start button of your windows host/Desktop -- Click Run 2] Type 'regedit' it will launch Registry Editor Window. 3] Click on Path HKLM --Software--RSA--IMG--Kios (HKLM\Software\RSA\IMG\Kios) 4] Select ResetPasswordLink click Edit-Modify from main Menu to Edit String 5] Modify ResetPasswordLink data by adding -k in front of https shown in image below : [ –k need to add before the hyperlink to use kiosk mode as: -k https://gnl.rsa.local/aveksa/unlock?ReqTy] 6) Save Registry entries 7) Try/Test password kiosk  |
| Notes | The Aveksa Kiosk is a solution that allows enterprises to deploy a login solution that allows reset of passwords for an authorization source for Aveksa Compliance Manager. The Kiosk provides a way to integrate the “External Password Reset” form to a Windows Desktop Login module. |