Article Number | 000035441 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: SecurID Windows Authentication Agent RSA Version/Condition: 7.x Platform: Microsoft Windows |
Issue | - While installing RSA Windows Agent 7.x, after enabling Auto registration and a few steps after importing the server.cer, the user gets the error below:
Error 25001.Custom Action Name: Deferred_ServerCer Error Description: Unable to copy the server.cer file.
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Cause | - The imported Server Certificate for auto registration, must have the name server.cer. Sometimes if customer downloads the same certificate multiple times in the same locations
- Example: C:\Users\Administrator\Downloads) the name changes to server(1).cer, server(2).cer, etc.
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Resolution | User must rename the Server Certificate file to server.cer. Only this file name will be accepted for the installation to complete successfully. |