ESM: Monitoring Policies Tab

Document created by RSA Information Design and Development on Sep 6, 2017Last modified by RSA Information Design and Development on Oct 4, 2017
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The Monitoring Policies tab organizes thresholds by event source group.

To access this tab, go to ADMIN > Event Sources. The Manage tab is displayed. Select the Monitoring Policies tab.

Workflow

This workflow shows the overall process for configuring event sources.

What do you want to do?

                       
RoleI want to...Show me how
Administrator

Manage alert configurations for event sources.

Configuring Event Source Group Alerts

Administrator Organize thresholds by event source group.

Configuring Event Source Group Alerts

Related Topics

Configuring Event Source Group Alerts

Setting Up Notifications

Disabling Notifications

Quick Look

The Monitoring Policies tab consists of three panels:

  • Event Groups Panel
  • Thresholds Panel
  • Notifications Panel

This is an example of the Monitoring Policies tab.

Example of Monitoring Policies screen.

                 
1Displays the Groups panel.
2Displays the Thresholds panel.
3Displays the Notifications panel.

Event Groups Panel

Example of Event Groups panel.

The group selected in this panel determines which thresholds appear in the Thresholds panel. You can define a set of thresholds for each event source group. Notice that the groups are listed in a specific order:

  • Drag and drop groups to change the specified order.
  • The higher a group is listed, the higher the precedence for that group's thresholds: RSA NetWitness Suite checks the thresholds in the order provided in this panel. Thus, your highest priority groups should be at the top of this list

Thresholds Panel

This is an example of the Thresholds panel for an event source group.

Example of Thresholds panel for an event source group.

The Thresholds Panel contains the following features.

                               
FeatureDescription
Enable

The Enable checkbox designates whether or not the thresholds that you define for a group are enabled. If so, notifications are sent whenever the thresholds for that group are outside of the defined range. If not, then no monitoring of that event source group is occurring.

Note: If you configure a threshold and attempt to save the page without enabling it, you receive a confirmation message, asking you whether or not to enable the policy.

If you enable a policy, but do not have any thresholds set, then you can still receive automatic (baseline) notifications, as long as you have turned on automatic notifications.

See below for more details on the look of notifications.

Low number of events
Low number of minutes or hours

This is the low end of the threshold. Enter the fewest number of events and the time range. If the event source group receives fewer messages than specified here, the threshold is not met, and notifications are sent.

High number of events
High number of minutes or hours
Works similarly as for the low values: If more messages than specified here are received, the threshold is not met, and notifications are sent.
Last Modified date and timeThis field indicates the last time and date that the thresholds were changed.
SaveSaves the changes you have made to the thresholds.

Notifications Panel

This is an example of the Notifications panel for an event source group.

Example of Notifications panel for an event source group.

The following table describes the fields on the Notifications panel

                                       
FieldDescription

Tools

+  -

The following items are available on the toolbar:

  • Add (+): clicking the Add presents a menu where you can choose the type of the notification
  • Remove (-): removes the selected row from the list.
Notification Settings

Clicking this link opens a new browser tab, and takes you to the Admin > System > Notifications page in NetWitness Suite.

Type

Displays the type of the notification that you have chosen. The available options are as follows:

  • Email
  • SNMP
  • Syslog
Notification See the Configure Notification Outputs topic in the System Configuration Guide for more details.

Notification Server

See the Configure Notification Servers topic in the System Configuration Guide for more details
Template

For Event Source Management, RSA provides three out-of-the-box templates for notifications. You can use the following templates as delivered, or customize them based on the needs of your organization:

  • Email template: sends notifications to the specified email addresses.
  • SNMP template: sends notifications to the specified SNMP server
  • Syslog template: sends notifications to the specified Syslog server.

See the Configure /Templates for Notifications topic in the System Configuration Guide for more details.

Output Suppression Use this item to limit how often notifications are received for this policy, in case a lot of alerts are triggered in a short period of time. 

The following are sample notifications, based on the supplied Templates.

Example of an event source monitoring notification dialog.

  • Email:

    For email notifications, the third column, Alarm Type, specifies whether the triggered alarm was based on a user threshold, or the baseline data being out of normal bounds. If you have automatic monitoring or notifications turned off, you will not receive any Automatic notifications. The same is true for Syslog and SNMP, except those notifications are formatted differently.

  • SNMP trap:

     11-11-2015 11:57:33 Local7.Debug 127.0.0.1 community=public, enterprise=1.3.6.1.4.1.36807.1.20.1, uptime=104313, agent_ip=10.251.37.92, version=Ver2, 1.3.6.1.4.1.36807.1.20.1="NetWitness Suite Event Source Monitoring Notification: Group: PCI Event Source(s) High Threshold: Greater than 500 events in 5 minutes 10.17.0.10,ciscopix,Manual 10.17.0.13,ciscopix,Manual 10.17.0.8,ciscopix,Manual 10.17.0.8,ciscopix,Automatic 10.17.0.12,ciscopix,Manual 10.17.0.5,ciscopix,Manual 10.17.0.6,ciscopix,Manual 10.17.0.4,ciscopix,Manual 10.17.0.4,ciscopix,Automatic 10.17.0.3,ciscopix,Manual" 
  • Syslog sample:

     11-11-2015 11:57:33 User.Info 127.0.0.1 Nov 11 11:57:33 localhost CEF:0|RSA|NetWitness Suite Event Source Monitoring|10.6.0.0.0| HighThresholdAlert|ThresholdExceeded|1|cat=PCI Event Source(s)|Devices| src=10.17.0.10,ciscopix,Manual|src=10.17.0.13,ciscopix,Manual|src=10.17.0.8,ciscopix,Manual|src=10.17.0.8,ciscopix,Automatic|src=10.17.0.12,ciscopix,Manual|src=10.17.0.5,ciscopix,Manual|src=10.17.0.6,ciscopix,Manual|src=10.17.0.4,ciscopix,Manual|src=10.17.0.4,ciscopix,Automatic|src=10.17.0.3,ciscopix,Manual|
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