This topic explains what to do when your license is out of compliance.
On system log on, two types of banners are displayed based on the license issue:
- A red banner is displayed if your license has expired, or exceeded the allotted usage, or if the license has internal errors.
- A yellow banner is displayed if the license is approaching expiration or the license is nearing the allotted usage. The banner can be dismissed by clicking the Dismiss button.
This workflow illustrates the end-to-end licensing process.
*You can perform this task here.
The following sample banner is displayed when a license expires:
If your license has internal errors, the following banner is displayed:
In addition to a red banner being displayed during system log on, an Out of Compliance Acknowledgment dialog is also displayed. Click Accept to continue using your NetWitness Platform product.
Licenses may become out-of-compliance due to reasons provided in the following table:
License Approaching Out-of-Compliance
When your license is approaching expiration, or it is nearing its allotted usage, a yellow banner with a brief description is displayed. A yellow banner is displayed 14 days before your license is due to expire. You will also see a yellow banner if you are approaching your allotted license usage. You can get rid of the yellow banner by clicking the Dismiss button.
The following sample banner is displayed in the NetWitness Platform screen if your license is approaching its allotted usage:
The following table explains the messages that are displayed when you see a yellow banner.