Licensing: Dismiss Out-of-Compliance Banner

Document created by RSA Information Design and Development on Sep 13, 2017Last modified by RSA Information Design and Development on Sep 11, 2018
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This topic explains what you need to do if you see a yellow or red banner displayed. Banner let you know the status of your license and usage compliance. 

A yellow banner is displayed when you are approaching your usage threshold or your licensing is approaching expiration. To dismiss the yellow banner, click Reject.

Yellow banner displays when licensing usage is approaching its threshold or it is approaching expiration.

A red banner is displayed when your license is out of compliance or you have exceeded your allotted threshold.

Expired license banner is displayed.

Note: Red banner cannot be dismissed. You must resolve your license issue.

Here is an of example on how the license usage is calculated and a way on how you can resolve the license issue:

  • Contracted daily usage can be exceeded three times in a calendar month. Fourth spike puts the customer in an out-of-compliance state. If you are able to keep your usage within compliance for seven consecutive days until the end of the calendar month, the Out-of-Compliance Red banner disappears.
  • For example, if the fourth spike occurs on November 23, 2017, the Grace Period ends on December 31, 2017 and the Out-of-Compliance Red banner disappears.

  • Breach period starts immediately after Grace Period ends.

Note: Even when the Red banner is displayed, there is no loss of functionality, all NetWitness appliances continue to work with full functionality. All other functionality is included in the license (ESA, storage, and so on).

Note: On expiry or exceeded usage of UEBA license, no Red banner is displayed, and there is no loss of functionality. All NetWitness appliances continue to work with full functionality.

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