This topic explains what you need to do if you see a yellow or red banner displayed. Banner let you know the status of your license and usage compliance.
A yellow banner is displayed when you are approaching your usage threshold or your licensing is approaching expiration. To dismiss the yellow banner, click Reject.
A red banner is displayed when your license is out of compliance or you have exceeded your allotted threshold.
Here is an of example on how the license usage is calculated and a way on how you can resolve the license issue:
- Contracted daily usage can be exceeded three times in a calendar month. Fourth spike puts the customer in an out-of-compliance state. If you are able to keep your usage within compliance for seven consecutive days until the end of the calendar month, the Out-of-Compliance Red banner disappears.
For example, if the fourth spike occurs on November 23, 2017, the Grace Period ends on December 31, 2017 and the Out-of-Compliance Red banner disappears.
Breach period starts immediately after Grace Period ends.