Licensing: About Out-of-Compliance Banners

Document created by RSA Information Design and Development Employee on Sep 13, 2017Last modified by RSA Information Design and Development Employee on Sep 8, 2020
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Banners let you know the status of your license and usage compliance.

When a license for a specific service is about to expire, an Entitlement Expiration message is displayed with the list of services about to expire.

After you log on, either a red or yellow banner may be displayed, based on the license issue:

  • A red banner is displayed if your license has expired, or exceeded the allotted usage, or if the license has internal errors.

    Expired license banner is displayed.

    Note: A red banner cannot be dismissed and the license issue must be resolved.

  • A yellow banner is displayed if the license is approaching expiration or the license is nearing the allotted usage. The banner can be dismissed by clicking the Reject button.

    Yellow banner displays when licensing usage is approaching its threshold or it is approaching expiration.

Here is an of example of how the license usage is calculated and a way that you can resolve the license issues:

  • Contracted daily usage can be exceeded three times in a calendar month. The fourth spike puts the system in an out-of-compliance state. If you are able to keep your usage within compliance for seven consecutive days until the end of calendar month, the Out-of-Compliance Red banner disappears.
  • For example, if the fourth spike occurs on November 23, 2019, the Grace Period ends on December 31, 2019 and the Out-of-Compliance Red banner disappears.
  • The breach period starts immediately after Grace Period ends.

Note: Even when the Red banner is displayed, there is no loss of functionality, all NetWitness appliances continue to work with full functionality. All other functionality is included in the license (ESA, storage, and so on).

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