Licensing: Dismiss Out-of-Compliance Banner

Document created by RSA Information Design and Development on Sep 13, 2017Last modified by RSA Information Design and Development on Apr 19, 2019
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This topic explains what you need to do if you see a yellow or red banner displayed. Banners let you know the status of your license and usage compliance. 

When a license for a specific service is about to expire, an Entitlement Expiration message is displayed with the list of services about to expire.


A yellow banner is displayed when you are approaching your usage threshold or your licensing is approaching expiration. To dismiss the yellow banner, click Reject.
Yellow banner displays when licensing usage is approaching its threshold or it is approaching expiration.

A red banner cannot be dismissed and is displayed in two scenarios:

  1. When the license is out of compliance or you have exceeded your allotted threshold.
    Expired license banner is displayed.

Note: A red banner cannot be dismissed. You must resolve your license issue.

Here is an of example of how the license usage is calculated and a way that you can resolve the license issues:

  • Contracted daily usage can be exceeded three times in a calendar month. The fourth spike puts the system in an out-of-compliance state. If you are able to keep your usage within compliance for seven consecutive days until the end of calendar month, the Out-of-Compliance Red banner disappears.
  • For example, if the fourth spike occurs on November 23, 2019, the Grace Period ends on December 31, 2019 and the Out-of-Compliance Red banner disappears.

  • The breach period starts immediately after Grace Period ends.

Note: Even when the Red banner is displayed, there is no loss of functionality, all NetWitness appliances continue to work with full functionality. All other functionality is included in the license (ESA, storage, and so on).

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