Warehouse: Manage a Lockbox

Document created by RSA Information Design and Development on Sep 14, 2017Last modified by RSA Information Design and Development on Nov 16, 2017
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You can manage a lockbox using the following procedures:

  • Change the Lockbox password
  • Refresh the Lockbox

To change the Lockbox password:

  1. Log on to NetWitness.
  2. In themain menu, select ADMIN > Services.
  3. In the Services view, select the added Warehouse Connector service, and select  > View > Config.
    The Services Config view of Warehouse Connector is displayed.
    Warehouse connector services config view
  4. Click the Lockbox Settings tab.
  5. In the Change Lockbox Password section, perform the following:
    1. In the Current Lockbox Password field, enter the current lockbox password.
    2. In the New Lockbox Password field, enter the new lockbox password.

      Note: The lockbox password must be at least eight characters in length and it must contain at least three of the following groups: one uppercase character [A-Z], one lowercase character [a-z], one numeral [0-9], and one special character.

    3. In the Confirm New Lockbox Password field, enter the new lockbox password to confirm.
    4. Click Apply.
      The Lockbox password is successfully changed.

To refresh the Lockbox:

  1. Log on to NetWitness.
  2. In the main menu, select ADMIN > Services.
  3. In the Services view, select the added Warehouse Connector service, and select  > View > Config.
    The Services Config view of Warehouse Connector is displayed.

  4. Click the Lockbox Settings tab.

  5. In the Refresh Lockbox section, enter the current lockbox password in the Lockbox Password field.
  6. Click Apply.
    The Lockbox is reset.
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