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NW Cfg: Email Configuration Panel

Document created by RSA Information Design and Development Employee on Sep 14, 2017Last modified by RSA Information Design and Development Employee on Nov 11, 2020
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The Email Configuration Panel provides information about email configuration settings in the (Admin) > System > Email Configuration panel. RSA NetWitness Platform sends notifications to users vwith email about various system events. To be able to configure these email notifications, first configure the SMTP email server (See Configure Email Servers and Notification Accounts).

The Email Configuration panel provides a way to:

  • Configure the email server.
  • Set up an email account to receive notifications.
  • View statistics on email operations.


This workflow shows the necessary procedures to configure and verify Email Panel.

Email configuration workflow

What do you want to do?

Role I want to ...Show me how
AdministratorConfigure the SMTP Email Server

Configure Email Servers and Notification Accounts

AdministratorEmail Setting as Notification Server

Configure the Email Settings as Notification Server


Setup, Verify and Activate the Email Account

Receive Notification on Email

Related Topics

Quick Look

The following example illustrates an Email configuration. The configuration defines how events are notified on Email.

Email configuration panel

1Displays the Email Configuration Panel.
2Allows the user to configure Email Server sittings.
3 Provides feedback on Email operations.


The Email Configuration panel has two sections: Email Server Settings and Email Statistics.

Email Server Settings

In the Email Server Settings section, you configure the following parameters.

Mail server The email server name. The default value is
Server port The server port used to send and receive emails. The default value is 25.
Use SSL The preference for SSL use in communications between the email server and NetWitness Platform. The default value is to not use SSL (unchecked).
From address The address that appears in all emails from NetWitness Platform. The default from address for emails is
Username The username to access the email server. The default value is blank.
User password The user password to access the email server. The default value is blank.
Test connection Tests the connection to the email server.
Apply Applies the email configuration to this instance of NetWitness Platform.

Email Statistics

The Email Statistics section provides feedback on the number of successful and failed email operations as well as the time of the last successful and unsuccessful email operation. For each statistic the name of the statistic and the value is displayed.

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