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Sys Maintenance: Display System and Service Logs

Document created by RSA Information Design and Development Employee on Sep 14, 2017Last modified by RSA Information Design and Development Employee on Nov 18, 2020
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NetWitness Platform provides views into system logs and service logs. When you view service logs, you can select messages for the service or host.

View System Logs

  1. Go to (Admin) > System.
  2. In the options panel, select System Logging.

    System Logging panel

Display Service Logs

To display NetWitness Platform service logs:

  1. Go to (Admin) > Services.
  2. In the Services list, select a service.
  3. In the Actions column, select View > Logs.

    Logs view

Filter Log Entries

To filter the results shown in the Realtime tab:

  1. (Optional) For system and service logs, select a Log Level and a Keyword, or both. System logs have seven log levels. Service logs have only six log levels because they do not include the TRACE level. The default is ALL log entries.
  2. (Optional) For service logs, select the Service: host or service.
  3. Click Filter.

    The view is refreshed with the most recent 10 entries matching your filter. As new matching log entries become available, the view is updated to show those entries.

Show Details of a Log Entry

Each row of the Realtime tab Log list provides the summary information of a log entry. To view complete details:

  1. Double-click a log entry.

    The Log Message dialog, which contains the Timestamp, Logger Name, Thread, Level and Message, is displayed.

    Log Message dialog

  2. After viewing, click Close.

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