Article Content
Article Number | 000035520 |
Applies To | RSA Product Set: SecurID Access RSA Product/Service Type: Cloud and Identity Router, Cloud Authentication Service |
Issue | The RSA SecurID Access Cloud Authentication Service is a partly SaaS and partly on-premise product, so installation and configuration does not follow a traditional software path. This article provides information and references to help you through the initial deployment of the service. |
Tasks | The initial deployment process includes provisioning, planning, initial credentials, downloads, installation and configuration.Setup and configuration stepsInformation about how to get started with the RSA Cloud Authentication Service is on our Cloud Authentication Service Planning and Configuration page. Whether you are setting up a Proof of Concept (POC) or a new Production Deployment, the planning process can begin at any time, without waiting for RSA to provision your Cloud deployment. Use the following two guides available on the Cloud Authentication Service Planning and Configuration page:
If you have chosen an architecture with more than one Identity Router, we recommend first testing and confirming the deployment is working with one Identity Router, then adding additional standby and/or clustered Identity Routers, as required.
|
Resolution | Getting help during setup and configurationIf you have engaged RSA Professional Services or an RSA Partner to plan and/or setup and configure the Cloud Authentication Service:
Note that RSA Support is a reactive service only. It does not provide a step-by-step planning or implementation service. Support is available to help with specific issues and questions that arise while you do this work.
|
Notes | RSA will set up your product license in the RSA Cloud Authentication Service when we provision your deployment. You will not be given a separate license file. |