Setup and configuration steps

1. Initial setup of the Cloud Authentication Service will begin when RSA provisions your deployment in either an EMEA- or Americas- based Microsoft Azure cloud.  This will normally be triggered to occur when RSA processes your sales order. 
2. Deployment planning can start at any time and can continue while RSA provisions your new cloud deployment.  The two main planning steps are:
   
   1. Read the RSA SecurID Access Cloud Authentication Service Planning Guide.  This will help you to select the first product feature and architectural option that will be used.  The options, subject to your RSA SecurID Access License, are:
       
      • 
          

        Product features

        
        
          
        • RADIUS
        • Relying Party (Service Provider)
        • SSO Agent
          
      • 
          

        Architectures

        
        
          
        • Single Identity Router.
        • Single Identity Router plus a standby Identity Router
        • High availability Identity Router architecture
        • High availability Identity Router architecture and a single standby Identity Router
        • High availability Identity Router architecture and a high availability Identity Router Standby architecture
        • Geographically distributed high availability Identity Router architecture
          
       
   2. Complete the RSA SecurID Access Solution Architecture Workbook .  This is strongly recommended.  The workbook can be downloaded from the RSA SecurID Access Downloads page (RSA Link registration required).
3. When provisioning has been completed by RSA, RSA will send an email containing your initial Super Admin credentials, URL and instructions needed to start configuration.  The email will be sent to the contact email address for your organization, previously given to RSA Sales or the RSA Partner with whom you have been working.  Note that a license file is not required for the Cloud Authentication Service or Identity Router. 
4. Once all the above steps have been done, you are ready to configure your deployment.  Follow the Setup Checklist for your chosen deployment option:  RADIUS, Relying Party or SSO Agent.  The Setup Checklists are given in the RSA SecurID Access Cloud Authentication Service Setup and Configuration Guide, in Chapter 2 (Planning Your RSA SecurID Access Deployment) and include instructions for downloading and installing the RSA Identity Router. The checklists are:
   
   • Setup Checklist for a New Deployment with a Relying Party,
   • Setup Checklist for a New Deployment with a RADIUS Client, and
   • Setup Checklist for a New Deployment with the SSO Agent

Getting help during setup and configuration

If you have engaged RSA Professional Services or an RSA Partner to plan and/or setup and configure the Cloud Authentication Service:

• They will do some or all of the steps above for you, according to the Statement of Work.  They should be your first point of contact if you have any questions during this process, and any subsequent warranty period.

• RSA Sales or the RSA Partner you have been working with, particularly for problems related to your sales order, licensing, product package, etc.
• RSA Support for any questions or issues, or for help contacting RSA Sales.

Other Resources

• The RSA SecurID Access Cloud Authentication Service Deployment training course is highly recommended.
• RSA Link's RSA SecurID Access and RSA SecurID Cloud Authentication Service pages.  Note the knowledge base, downloads and product documentation spaces on this site.  Discussions on the community forum can be used to share your own knowledge as well as get help from the RSA SecurID Access community.  Blog posts provide additional useful information.  Events include upcoming webinars and conferences.  
• RSA SecurID Access Help
• Bookmark the Service Notifications page for status updates.  We recommend that you follow this page to get notifications emailed automatically to you.