000035517 - Do the RSA SecurID Access mobile apps support the Time-based One-time Password Algorithm (TOTP)?

Document created by RSA Customer Support Employee on Sep 14, 2017
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Article Number000035517
Applies ToRSA Product Set: SecurID Access
RSA Product/Service Type: RSA Authenticate and RSA SecurID apps
RSA Version/Condition: all
IssueSome applications directly support the Time-based One-time Password Algorithm (TOTP) for two factor authentication.
Is TOTP supported by the RSA SecurID or RSA Authenticate apps?
ResolutionThe RSA SecurID app works as a soft token in conjunction with RSA SecurID Authentication Manager, and can be integrated with the Cloud Authentication service for multi-factor authentication. 
The RSA Authenticate app is a multi-factor authentication option that works in conjunction with the RSA SecurID Access Cloud Authentication Service and provides several options for authentication, including biometrics and FIDO tokens. 
Neither of the apps support TOTP, and the apps cannot be used without their corresponding RSA servers.
However, your application may be integrated with RSA Authentication Manager or the RSA Cloud Authentication Service or both to achieve multifactor authentication using the RSA SecurID app, the RSA Authenticate app or other methods, and optionally, for single-sign. The Cloud Authentication Service also allows you to set centralized access control policies that consistently enforce different security requirements for applications, based on assurance levels. 
RSA and our partners have many application integrations already available 'out of the box.'  For more information, browse or search these pages:
To explore the possibilities further, we recommend you speak to RSA Sales who can discuss your detailed business requirements and recommend optimal solutions. 
Our customers are also welcome to contact RSA Support with any product questions you may have.

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