In the Create an Incident dialog, analysts can create an incident from selected events in the Events view. The incident is then available to incident responders working in Respond.
To access this dialog, while investigating a service in the Investigation > Events view, select Incidents > Create New Incident from the toolbar.
What do you want to do?
|User Role||I want to ...||Show me how|
Incident Responder or Threat Hunter
review detections and signals seen in my environment
NetWitness Platform Getting Started Guide
|Incident Responder|| |
review critical incidents or alerts
NetWitness Respond User Guide
|Threat Hunter||query a service, metadata, and time range|
|Threat Hunter|| |
|Threat Hunter|| |
view sequential events
reconstruct and analyze an event
|Threat Hunter||examine files and associated hosts|
|Threat Hunter||perform lookups|
|Threat Hunter||create an incident or add to an incident*|
add a meta value to a Context Hub list
*You can perform this task in the current view.
The following figure is an example of the Create an Incident Dialog, and the features are described in the table.
|Create Summary from These Events||The Alert Summary field is filled by the query that produced the select alerts, which you selected to create this incident. The Severity field reflects the Severity of the selected alert, an integer between 1 and 100.|
|Name||(Required) Specifies a name to identify the incident. In the example, the name is Sample Incident. You can provide a name that clearly identifies the nature of events that will be added to this incident|
|Summary||(Optional) Specifies a description for the incident. A good summary clearly identifies the incident for other analysts and responders.|
|Assignee||(Optional) Assigns the incident to a user in the SOC. Clicking Assignee opens a drop-down list showing the user names of SOC personnel who respond to incidents.|
|Categories||(Optional) Identifies categories of incidents. Clicking Categories, opens a drop-down list of Incident categories and subcategories. You can select one or more categories to which the incident belongs. Categories fall into these major groups: Environmental, Error, Hacking, Malware, Misuse, and Social.|
|Priority||Identifies the priority for the incident. Clicking Priority opens a drop-down list of priorities: Critical, High, Medium, or Low displayed in the drop-down list.|
|Cancel||Closes the dialog without saving changes.|
|Save||Saves the incident and closes the dialog. A message confirms that the incident was created successfully.|