NW: Logging in to NetWitness Suite

Document created by RSA Information Design and Development on Sep 18, 2017Last modified by RSA Information Design and Development on Sep 28, 2017
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Logging in to NetWitness Suite can vary based on your environment. You may have an internal user account or an external user account. Internal user accounts are local to the NetWitness Suite and internal users can log in to NetWitness Suite and receive role-based permissions. External user accounts authenticate outside of the NetWitness Suite and are mapped to NetWitness Suite roles. If you are an external user and you cannot access NetWitness Suite or view the information that you need, contact your System Administrator. Your Administrator can assign the appropriate roles to your account. 

  1. Use an icon provided by your Administrator, or type the following in your web browser:
    https://<hostname or IP address>/login 
    Where <hostname or IP address> is the hostname or IP address of your NetWitness server.
    The login screen is displayed.
    NetWitness Suite Login screen
  2. Type your username and password, and then click Login.
    If your login is successful, you will be logged in to the landing page specified in your user preferences. 

If you are locked out:

If you try too many times to log in with an incorrect username or password, your account will lock. Contact your Administrator to unlock your account.

If you have a new account or your account is expired:

  1. In the dialog to create a new password, enter your old password, type a new password, and confirm it. Password format rules (as defined by your system administrator) are provided on the left and your new password must conform to the indicated format rules.
    Image of Change Password dialog with password format rules
  2. Click Change Password.

If you do not have the appropriate access to NetWitness Suite:

If you are able to log in successfully, but you are not able to view the information that you need, it is possible that you need a user role assigned to your user account. Contact your Administrator for assistance.

Log Off NetWitness Suite

To log off from the Respond view:

  1. In the main menu bar, select User Preferences icon .
  2. In the User Preferences, click Sign Out.

To log off from the all other views:

In the main menu bar, select User Preferences icon > Sign Out.

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