NW: Jobs Panel and Jobs Tray

Document created by RSA Information Design and Development on Sep 18, 2017Last modified by RSA Information Design and Development on Mar 27, 2018
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Jobs are started by various NetWitness Suite modules; for example, the Live module can download CMS resources, the Administration module can upload a feed to a service, and the Investigation module can analyze and reconstruct packets in packet capture files.

In the Administration System view, users in the ADMIN group can manage all NetWitness Suite jobs in the Jobs panel. Other non-administrative users can view their own jobs in the Profile view.

In addition, while working in NetWitness Suite, you can open a quick view of your jobs from the NetWitness Suite toolbar. When a job status has changed, the Jobs icon (Image of Jobs icon, which looks like a stop watch.) is flagged with the number of running jobs. Once all jobs are completed, that number disappears.

In the Jobs panel, you can:

  • View and sort the jobs
  • Pause or resume a job
  • Cancel a job
  • Delete a job
  • Download a job

The structure of the jobs panel is the same in all views.

What do you want to do?

RoleI want to ...Show me how
AllPause and Resume a Scheduled JobManaging Jobs
AllCancel or Delete a JobManaging Jobs
 Download a JobManaging Jobs

To access the Jobs panel, do one of the following:

  • Go to ADMIN > System, and in the options panel, select Jobs.

    Image of the Jobs Panel, listing all current jobs.

  • Go to Profile, and in the options panel, select Jobs.

    Image of the Jobs panel, listing current jobs.

The Jobs panel organizes information about jobs into a grid. The columns present a job progress bar, the job name, an indication that the job is recurring or not recurring, the NetWitness Suite module that is controlling the job, the owner of the job, the status, any associated message, and a download button to allow downloading of a job's packet capture files or payload files.

To display the Jobs tray, click the Jobs icon Image of the Jobs icon, which looks like a stop watch..

Image of the Jobs tray, listing jobs by Job Name.

The Jobs tray lists all jobs that you own, recurring and non-recurring, using a subset of the columns available in the Jobs panel. Otherwise the Jobs tray and the Profile View > Jobs panel are the same. In the Administration System view, the Jobs panel lists information about all NetWitness Suite jobs for all users.

The following table describes the options in the Jobs panel.

Image of the Resume option. The Resume option applies only to recurring jobs that have been paused. When you resume a paused job, the next execution of the job executes as scheduled.
Image of the Pause option. The Pause option applies only to recurring jobs. When you pause a recurring job that is running, it has no effect on that execution. The next execution (assuming the job is still paused) is skipped.
Image of the Cancel option. Cancels a recurring or non-recurring job. You can cancel a job while it is running. If you cancel a recurring job, it cancels that execution of the job. The next time the job is scheduled to run, it executes normally.
Image of the Delete option. Deletes a recurring or non-recurring job from the Jobs panel. When you delete a job, the job is instantly deleted from the Jobs panel. No confirmation dialog is offered. If you delete a recurring job, all future executions are removed as well.

The following table describes the Jobs tray and Jobs panel features.

Selection boxClick in this box to select one or more jobs.
ProgressShows the percentage complete for a job.
Job NameDisplays the name of the job; for example, Extract Files or Upgrade Service.
RecurringIndicates whether the job is recurring or non-recurring. Yes = recurring, No = non-recurring.
ComponentIndicates the component in which the job originated; for example, Investigation or Administration.
OwnerIndicates the owner of the job. The owner of the job is not included in the default Jobs Tray, because only the current user's jobs are displayed here. The column is available to add.
StatusIndicates the status of the job. Common values for status are Paused, Running, Canceled, Failed, Completed, and other status values are possible.
MessageDisplays additional information about the job; for example, Extracting files or No sessions found.
ActionViews job in the Investigation Malware Analysis view, or downloads job files for the job to the default Downloads directory on the local system. Only successfully completed jobs have the View link in the Action column. Only jobs that create a file have the Download link in the Action column. 
View Your JobsDisplays jobs in the Profile View > Jobs panel.
ScheduledIndicates the date and time at which the job was scheduled to begin.
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