Sec/User Mgmt: Step 2. Change the Default admin Passwords

Document created by RSA Information Design and Development on Sep 19, 2017Last modified by RSA Information Design and Development on Oct 2, 2017
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This topic provides instructions for changing the admin password for the NetWitness Suite service and for the Core services.

The system administrator's user account is installed with NetWitness Suite. The username is admin and the default password is the password that was entered in the Text-based User Interface (TUI) during the NetWitness Suite installation process. The Administrators role is assigned to admin. This role has full system privileges to control what a user can do and which services a user can access. The only modification you can make to this account is to change the password. Unlike other NetWitness Suite users, changes to the admin user password do not automatically propagate to downstream services. When you configure the password strength settings, they apply to all NetWitness Suite users, including the admin user.

Passwords, an important aspect of computer security, are the front line of protection for your system. The admin user is pre-installed in NetWitness Suite and on each Core service. For security, you create the Users and Roles for your organization in NetWitness Suite, and on each Core service.

Best Practices

RSA recommends the following best practices:

  • Change the admin password of each service from the default.
  • Create a different password for the admin account on each service.

Change the admin Password for the NetWitness Suite

Change the admin password for the NetWitness Suite in the Profile view. See "Change Password" in the NetWitness Suite Getting Started Guide. The password of the admin user does not propagate to Core services.

Note: After you change the admin password, you must remove and re-add a Data Source on the Reporting Engine. For more information, see the Remove and re-add a Data Source on the Reporting Engine section below.

Change the admin Password for Core Services

To change the admin password for a Core service:

  1. In NetWitness Suite, go to ADMIN > Services.
  2. Select a service, and then select The Actions icon > View > Security.
  3. On the Users tab, select the admin user.
    Image of the Users tab with Administrator password fields
  4. In the Password field, type a new admin password for the selected service.
  5. In the Confirm Password field, retype the new password.
  6. Click Apply.

Note: After you change the admin password, you must remove and re-add a Data Source on the Reporting Engine. For more information, see Remove and re-add a Data Source on the Reporting Engine below.

Remove and re-add a Data Source on the Reporting Engine

Reporting Engine validates a Data Source using the Data Source username and password. If you change the username or password of a Data Source, you must remove and re-add the Data Source.

To remove and re-add a data source on the Reporting Engine:

  1. In NetWitness Suite, go to ADMIN > Services.
  2. In the Services view, select Reporting Engine and The Actions icon View > Config.
  3. Click the Sources tab.
  4. Select a service to remove and click The Delete icon
  5. Click The Add icon and select Available Services.
  6. Select the service you removed in step 4 and click OK.
  7. When prompted, enter the new username and password for the service.

Change the admin Password for a Service Using the REST API

In rare circumstances, you may need to change the admin password for a Core service outside of the NetWitness Suite user interface. This is simply another way to perform the Core service password change, and is not the preferred method.

To change the admin password for the service using the REST User Interface:

  1. Open a web browser, and go to the following URL:
    <hostname>:<port>
    where the hostname is the name of a NetWitness Suite Core service and port is the port used for REST communication. Here is an example for a Decoder: http://10.20.30.40:50104
    The authentication dialog is displayed.
    Image of the Authentication Required dialog for connecting a device
  2. In the dialog enter the user name and password used for authentication as admin on the service, and click OK. The default user name is admin and the default password is netwitness.
    The REST window for the service is displayed.
  3. Navigate through the node structure to users/accounts/admin/config.
    The user configuration fields for admin are displayed in the browser window.
    Image of the configuration fields
  4. In the Password field, type a new admin password and click Set.
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Table of Contents > Set Up System Security > Step 2. Change the Default Admin Passwords

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