000035496 - A request could not be handled error occurs when editing groups in the 'What Access' tab of an application/directory in RSA Identity Governance and Lifecycle version 6.9.1 P21

Document created by RSA Customer Support Employee on Sep 30, 2017
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Article Number000035496
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 6.9.1 P21 ,6.9.1 P22, 6.9.1 P23
IssueAfter upgrading to 6.9.1 P21, editing group entitlement details in the What Access tab will result in the following error:

The request could not be handled

This issue occurs only after you assign a value to a custom managed group attribute that is associated with an Object type custom value.
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The first time you can edit the group entitlement and assign a value to the above created group attribute.
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The issue occurs when you try to edit the same entitlement a second time.
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User-added image

The following error will be seen in the aveksaServer.log:

     at com.aveksa.server.core.AttributeValue.getAttributeDisplay(AttributeValue.java:281)
     at com.aveksa.gui.objects.attributeValue.GuiAttributeValue.getAttributeDisplay(GuiAttributeValue.java:230)
     at com.aveksa.gui.objects.util.GuiAttrDescriptor.getAttributeDisplayValue(GuiAttrDescriptor.java:762)
     at com.aveksa.gui.pages.admin.extensibleObject.edit.ExtensibleObjectPickerHelper.makeExtensibleAttributeFlds(ExtensibleObjectPickerHelper.java:384)
     at com.aveksa.gui.pages.admin.extensibleObject.edit.ExtensibleObjectPickerHelper.makeExtensibleAttributeFlds(ExtensibleObjectPickerHelper.java:360)
     at com.aveksa.gui.pages.admin.userGroup.edit.EditUserGroupDialogView.printContent(EditUserGroupDialogView.java:64)
     at com.aveksa.gui.pages.base.view.DialogPageView.makeContent(DialogPageView.java:134)
     at com.aveksa.gui.pages.base.view.DialogPageView.handleRequest(DialogPageView.java:34)
     at com.aveksa.gui.pages.base.data.PageData.drawView(PageData.java:100)
     at com.aveksa.gui.pages.base.data.PageData.handleRequest(PageData.java:92)

CauseThis is a bug which is fixed in patch 6.9.1 P24.
ResolutionDeploy patch 6.9.1 P24 to have this issue resolved.