000035294 - This error occurs in RSA Adaptive Authentication for eCommerce/3DSecure 18.9 when trying to add a BIN with MasterCard or VIsa, "ACS URL1 Invalid Format"

Document created by RSA Customer Support Employee on Sep 30, 2017
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Article Number000035294
Applies ToRSA Product Set: Adaptive Authentication for eCommerce/3DSecure
RSA Product/Service Type: Adaptive Authentication for eCommerce/3DSecure
RSA Version/Condition: 18.9
 
IssueA user is trying to add a BIN with MasterCard or VIsa so that they will point to RSA to do the authentication for transactions on that BIN. The url that the customer has told VISA/MasterCard to use is in the format of "www.securesuite.net/company-name. When VISA/MasterCard attempt to load this information, they get an error from the loader like: 
 

529810ZZZZZZ9999 143549 11684 RSA www.securesuite.net/company-neame<http://www.securesuite.net/company-name>
Company-name - ACS URL #1 Invalid Format

 
ResolutionInstruct the FI to use url in the format of "https://www.securesuite.net/company-name" for the ACS url.

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