000035394 - Error message "String index out of range: -1" in RSA Adaptive Authentication (on Premise) 7.3

Document created by RSA Customer Support Employee on Sep 30, 2017
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Article Number000035394
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.3
IssueAfter upgrade to RSA Adaptive Authentication (on Premise) from 7.1 P6 to 7.3, RESET PASSWORD functionality is broken with the following error in rsa\logs\aa_server.log

ERROR [http-] [] [] [org.apache.axis2.transport.http.AxisServlet] - <String index out of range: -1>
java.lang.StringIndexOutOfBoundsException: String index out of range: -1


Issue is fixed in RSA Adaptive Authentication (on Premise) version 7.3 P2 release.


Please find the attached rsa-logging-module.mar and replace it in AdaptiveAuthentication\WEB-INF\modules folder.
Restart the application server.