Article Content
Article Number | 000035500 |
Applies To | RSA Product Set: NetWitness Logs & Packets, Security Analytics RSA Product/Service Type: Reporting Engine RSA Version/Condition: 10.6.2, 10.6.3 Platform: CentOS O/S Version: 6 |
Issue | It is noticed that Reporting Engine does not send some of the generated reports when attaching PDF option is selected. The issue only occurs on some reports. |
Cause | The Reporting Engine is designed to attach PDF files up to 20MB. If the generated reports is over 20MB in PDF format, the email will be not sent. |
Resolution | In order to resolve the issue, uncheck the 'PDF' option and select only the 'CSV' option under the 'Output Actions'. Alternatively, modify the Schedule Report to generate a smaller report(e.g. Reduce the time range for the report). |