|Applies To||RSA Product Set: NetWitness Logs & Packets, Security Analytics|
RSA Product/Service Type: Reporting Engine
RSA Version/Condition: 10.6.2, 10.6.3
O/S Version: 6
|Issue||It is noticed that Reporting Engine does not send some of the generated reports when attaching PDF option is selected.|
The issue only occurs on some reports.
|Cause||The Reporting Engine is designed to attach PDF files up to 20MB. If the generated reports is over 20MB in PDF format, the email will be not sent.|
|Resolution||In order to resolve the issue, uncheck the 'PDF' option and select only the 'CSV' option under the 'Output Actions'.|
Alternatively, modify the Schedule Report to generate a smaller report(e.g. Reduce the time range for the report).