|Applies To||RSA Product Set: SecurID Access|
|Issue||When attempting to publish changes in the SecurID Access Cloud Admin Console, the following error occurs:|
Successful publish to identity routers. Unsuccessful publish to cloud service
The following errors will be displayed:
Note that "X-Corp" is the name of the customer's configured identity source.
|Cause||A single identity source was defined with two directory servers, both pointing to the same LDAP server and with each assigned to a different IDR cluster. This is an invalid method of defining identity sources for multiple IDR clusters.|
|Resolution||Two options are available to resolve this issue:|