000035622 - Is it possible to use the RSA NetWitness Endpoint agent packager to create .msi files?

Document created by RSA Customer Support Employee on Oct 14, 2017
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Article Number000035622
Applies ToRSA Product Set: NetWitness Endpoint
RSA Product/Service Type: Agent Packager
RSA Version/Condition:
Platform: Windows
IssueThe SCCM process does not allow .exe files to be used to install software.
Is it possible to use RSA NetWitness Endpoint agent packager to create .msi files?
ResolutionThe RSA NetWitness Endpoint Agent Packager will create three types of install packages.
  • output.exe
  • ECAT00064.msi
  • ECAT00032.msi
All three files contain the certificates, the name of the ECAT service, and information on locating the ECAT Console Server. (primary, secondary, and where applicable the RAR Server)
The .exe file contains the 32-bit and the 64-bit version of the .msi file.  You can change the name of the output.exe to fit your needs.
Whenever you create a new packager, the default behavior will overwrite any previous files with the same name.  This includes the .msi files as well.
Therefore, if the SCCM requires the use of .msi files, you can use the 64-bit or the 32-bit files instead of the .exe file.