000035662 - How to add hosts or services back to the UI in RSA NetWitness Logs & Network 11.x

Document created by RSA Customer Support Employee on Oct 28, 2017Last modified by RSA Customer Support Employee on Apr 10, 2019
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Article Number000035662
Applies ToRSA Product Set: NetWitness Logs & Network
RSA Version/Condition: 11.x
Admin Server, Chef, all hosts
Platform: CentOS
O/S Version: EL7
IssueYou have accidentally removed some hosts or services from the Hosts or Services page and you cannot re-add them back as the "+" sign is no longer visible.

User-added image

User-added image

In some cases, the drop-down menu for the Host Type: in the Install Services window may not display the desired service.
e.g. Malware Analysis is not a selectable option for the newly re-imaged Malware host.

User-added image
ResolutionIn order to re-add the host or services, please perform the following:
  1. Obtain the uuid for the host by running the following command from the host.

# cat /etc/salt/minion

     Example Output:

master: localhost
hash_type: sha256
log_level: info
id: 32c5b77d-309d-45ea-9134-9cd5c04791d8

     Note: The output from other hosts will show the IP address of the Admin Server for master:.
  1. From the Admin Server, run the orchestration client to add the missing host back.
      Note: This step is only required if the host does not exist under the Hosts page. If the Hosts page shows the host, please skip this step and continue from step 

orchestration-cli-client --accept-key <uuid_from_above_step>


  1. From the Admin Server, run the orchestration client to add the missing services back.  

orchestration-cli-client -i -o <uuid_from_above_step> -c <Category_Name> -b <IP_AdminServer>

     The following is the list of the available Category_Name.

  • AdminServer
  • ESAPrimary
  • ESASecondary
  • Malware
  • Archiver
  • Broker
  • Concentrator
  • Decoder
  • LogDecoder
  • LogCollector
  • PacketHybrid
  • LogHybrid
  • UEBA ( Only from 11.2 above )