000035626 - How to get the debug log for the NwArrayConfig script on an RSA Security Analytics appliance

Document created by RSA Customer Support Employee on Nov 4, 2017
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Article Number000035626
Applies ToRSA Product Set: NetWitness Logs & Packets, Security Analytics
RSA Product/Service Type: All Appliances
RSA Version/Condition: 10.6.x, 10.5.x
Platform: CentOS
O/S Version: 6
IssueAn in-depth level log is required when running the NwArrayConfig script.
TasksThis article explains how to enable the debug log on the NwArrayConfig.py script.
ResolutionTo enable debug logging, change logging.INFO to logging.DEBUG in the NwArrayConfig.py script file.
Debug log messages will then be generated in the arrayCfg.log file when running the modified NwArrayConfig.py script.

# cat NwArrayConfig.py
     # Set up logging to local arrayCfg.log
     logpath = ""
     logfile = "arrayCfg.log"
     loglevel = logging.DEBUG