Host GS: Services View

Document created by RSA Information Design and Development on Nov 7, 2017Last modified by David O'Malley on Jun 7, 2018
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 You set up and maintain the NetWitness Suite services run in the Services view. With the Services view, you can:
  • Quickly search for and locate a specific service or type of service, such as Log Decoder or Warehouse Connector
  • Use shortcuts to get to administration tasks
  • Add, edit, and remove services
  • Manage licensing and view the license status of a service (licensed or unlicensed)
  • Sort Services by Name and Host
  • Filter services by Type and by Name and Host
  • Start, stop, and restart services

A service performs a unique function, such as collecting logs or archiving data. Each service runs on a dedicated port and is modeled as a plug-in to enable or disable, according to the function of the host. You must configure the following Core services first. 

  • Core Services
    • Decoder (Packets)
    • Concentrator
    • Broker
    • Log Decoder
  • Other Services
    • Archiver
    • Cloud Gateway
    • Context Hub
    • Endpoint
    • Entity Behavior Analysis
    • Event Stream Analysis
    • Log Collector
    • Malware Analysis
    • Reporting Engine
    • Warehouse Connector
    • Workbench
  • Services implemented when you deploy the NW Server
    • Admin
    • Config
    • Integration
    • Investigate
    • Orchestration
    • Respond
    • Security


This workflow shows the procedures you complete to set up and maintain a service. Adding a service to a host is the first task in this workflow. The hosts with core services are set up out of the box. After that, you can set up additional services on hosts to enhance your NetWitness Suite deployment.

This is an example of a workflow for the Services view.

What do you want to do?

See Host GS: Hosts and Services Procedures for detailed instructions of the following tasks.

RoleI want to ...
AdministratorMaintain a service.
AdministratorSet up a host.

Related Topics

  • Best Practices
  • Troubleshoot Host Updates

Quick Look

The following example shows you how to maintain a service.

Select a Service.


Go to ADMIN > Services view.


Click the checkbox to the left of the service you want to select.

Edit the Service Name and Connection.

 3 Click The edit icon (Alternatively, select Edit from the (Action drop-down menu).
 4 Edit the Host name.
 5 Edit the service Name.
 6 Edit the Port number.
 7 Deselect or select SSL communication connection.
8 Click Test Connection .

Delete a Service.

 9 Select a Service and click the delete icon.

View Service Statistics and Configure Parameters

 10 Perform the following steps to view service statistics and configure a service parameters.
  1. Select a Service and click the actions icon.
  2. Click View and select:
    • System to:
      • View current high-level information about the service and its host.
      • Access the System View toolbar.
    • Stats to view detailed service statistics.
    • Config to view and configure service parameters.
    • Explore to view and configure service parameters in the NetWitness Suite Explore view.
    • Logs to view log messages issued by the service.
 10 Select a Service, click the actions icon, and click Stop a service that is running.
 11 Select a Service, click the actions icon, and click Restart to restart a stopped service.


See the following RSA NetWitness Suite guides for detailed information on individual services. Go to the Master Table of Contents for NetWitness Logs & Packets 11.x to find all NetWitness Suite 11.x documents.

Archiver Configuration Guide

Broker and Concentrator Configuration Guide

Cloud Behavioral Analytics Gateway Configuration Guide

Context Hub Configuration Guide

Decoder and Log Decoder Configuration Guide

Endpoint Insights Configuration Guide

Event Stream Analysis (ESA) Configuration Guide

Investigate and Malware Analysis User Guide

Log Collection Configuration Guide

Malware Analysis Configuration Guide

Reporting Engine User Guide

Respond Configuration Guide

Workbench Configuration Guide

Warehouse Connector Configuration Guide





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