000035751 - The sa.repo file gets enabled during an update from RSA Security Analytics 10.5.2.0 or 10.5.2.1 to 10.6.4.0 when using the software update files on RSA Link

Document created by RSA Customer Support Employee on Nov 18, 2017
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Article Number000035751
Applies ToRSA Product Set: NetWitness Logs & Packets, Security Analytics
RSA Product/Service Type: User Interface, NetWitness Server
RSA Version/Condition: 10.5.2.0, 10.5.2.1, 10.6.4.0
Platform: CentOS
O/S Version: EL6
IssueWhen you update RSA Security Analytics from 10.5.2.0 or 10.5.2.1 to 10.6.4.0 through RSA Link the sa.repo file is set to enabled.
ResolutionThis issue is currently being investigated by the Engineering team in order to resolve it in a future release.
If you are experiencing this issue, contact RSA Customer Support and quote this article number for further assistance.
WorkaroundYou must disable the sa.repo file by issuing the command below.

sed -i -e 's/enabled=1/enabled=0/g' /etc/yum.repos.d/sa.repo

 

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