000035752 - Upgrading from RSA Security Analytics 10.6.3.0 to 10.6.4.0 changes the PAM server config file when the PAM RADIUS package is updated

Document created by RSA Customer Support Employee on Nov 18, 2017
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Article Number000035752
Applies ToRSA Product Set: NetWitness Logs & Packets, Security Analytics
RSA Product/Service Type: User Interface, NetWitness Server
RSA Version/Condition: 10.6.3.0, 10.6.4.0
Platform: CentOS
O/S Version: EL6
IssueWhen you update from 10.6.3.0 to 10.6.4.0 using the pam_radius_auth RPM update, a new server configuration file in the /etc/raddb directory is created with the old server configuration file.
ResolutionThis issue is currently being investigated by the Engineering team in order to resolve it in a future release.
If you are experiencing this issue, contact RSA Customer Support and quote this article number for further assistance.
WorkaroundYou must update the new server configuration file (/etc/raddb/server) with the old server configuration file details after the RPM update.

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