000035736 - Issue with request form date calendar widget not coming up when the language is set to Thai in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Nov 18, 2017
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Article Number000035736
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: All
IssueWhen the Language is set to Thai, the date dialog box (under Fulfillment, for example) does not pop up. When you click on the icon nothing happens.
User-added image
This happens in all browsers.  Also this happens across all calendars in UI, while scheduling collectors, rules, reviews , reports.
CauseThe Thai language is not available out-of-the-box. You can have the strings translated to Thai (or other ISO 636 Language Code) by modifying the appropriate strings_xx.properties file and it will display in that locale (based on the browser settings or language selected.)
The cause of the issue is due to not having the correct value or missing the proper apostrophe (') for the property CALENDAR_MONTHS in the strings_th.properties file.

ResolutionThe correct value for the property CALENDAR_MONTHS in strings_th.properties file is shown below.
CALENDAR_MONTHS ='\u0E21\u0E01\u0E23\u0E32\u0E04\u0E21', '\u0E01\u0E38\u0E21\u0E20\u0E32\u0E1E\u0E31\u0E19\u0E18\u0E4C', '\u0E21\u0E35\u0E19\u0E32\u0E04\u0E21', '\u0E40\u0E21\u0E29\u0E32\u0E22\u0E19', '\u0E2D\u0E32\u0E08', '\u0E21\u0E34\u0E16\u0E38\u0E19\u0E32\u0E22\u0E19', '\u0E01\u0E23\u0E01\u0E0E\u0E32\u0E04\u0E21', '\u0E2A\u0E34\u0E07\u0E2B\u0E32\u0E04\u0E21', '\u0E01\u0E31\u0E19\u0E22\u0E32\u0E22\u0E19', '\u0E15\u0E38\u0E25\u0E32\u0E04\u0E21', '\u0E1E\u0E24\u0E28\u0E08\u0E34\u0E01\u0E32\u0E22\u0E19', '\u0E18\u0E31\u0E19\u0E27\u0E32\u0E04\u0E21'