000035713 - Authentication failed Error seen after setting up Google Apps collector/connector in RSA Identity Governance and Lifecycle version 6.9.1

Document created by RSA Customer Support Employee on Nov 22, 2017
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Article Number000035713
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 6.9.1
 
IssueGoogle App Collectors and Connectors throwing error while testing them even after following the Cloud-based app on-boarding document correctly.
Error is seen in Test Collector/Test Connector:

com.google.gdata.util.AuthenticationException: Error authenticating (check service name). Caused by com.google.gdata.util.AuthenticationException: Error authenticating (check service name) Caused By Stack com.aveksa.common.ConnectException: com.google.gdata.util.AuthenticationException: Error authenticating (check service name) at com.aveksa.collector.googleapps.adc.GoogleAppsAccountDataReader.getUserService(GoogleAppsAccountDataReader.java:139) at com.aveksa.collector.googleapps.adc.GoogleAppsAccountDataReader.testConnection(GoogleAppsAccountDataReader.java:91) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:351) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277) at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533) at
CauseGoogle has disabled Client interface login and force the use of OAuth 2.0 for authorization. RSA IGL V7.0.0 + has the latest implementation for GoogleApps collectors and connectors.
ResolutionUpgrade to latest version 7.0.0+ to have this authentication issue fixed.

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