000035673 - How to unlock Windows machine using password instead of passcode for RSA Authentication Agent for Windows

Document created by RSA Customer Support Employee on Nov 30, 2017•Last modified by RSA Customer Support Employee on Jun 10, 2019
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Article Number000035673
Applies ToRSA Product Set:  SecurID
RSA Product/Service Type:  Authentication Agent for Windows
RSA Version/Condition:  7.3.3
IssueThis article explains how to allow the user to unlock machine with Windows Password for RSA Authentication Agent 7.3.3 for Microsoft Windows.
Resolution
  1. On the desktop running the RSA SecurID Authentication Agent for Microsoft Windows 7.3.3, press Start.
  2. In the Run box, type gpedit.msc and press Enter.
  3. In the Local Group Policy Editor, navigate to Computer Configuration\Administrative Templates\Classic Administrative Templates\RSA Desktop\Local Authentication Settings.
  4. Enable the option to Unlock with Windows Password. 
  5. Close the Local Group Policy Editor.
  6. From Start > Run, type cmd and press Enter.
  7. In the command prompt, type the following command then press Enter: 

    gpupdate /force

  8. Log off from the desktop and try to login again.

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