000035675 - RSA Adaptive Authentication (Hosted) is only performing collection on one channel

Document created by RSA Customer Support Employee on Dec 9, 2017
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Article Number000035675
Applies ToRSA Product Set: Adaptive Authentication (Hosted)
RSA Product/Service Type: Policy Loader
RSA Version/Condition: 11.x
IssueA user has a default collection rule loaded via the Policy Loader load sheets. She is having a requirement where the FI only wants to collect while users are logging in via the web, not during mobile sessions. Is this possible.
ResolutionIt is possible by creating a new collection rule the has a higher priority (lower number) than the existing collection rule. It would just be a normal collection rule where on a login activity with the risk score lower than 500 (should be the same conditions as the to be replaced default collection rule.) Then you should simply add a conditional expression of channel indicator and set this to web.