|Applies To||RSA Product Set: RSA Link (community.rsa.com)|
RSA Product/Service Type: Email Notifications
Platform: Microsoft Outlook 2010
Operating System: Windows 7, Windows 10
|Issue||I want to receive email notifications for activity on RSA Link (such as when discussion threads are created or receive replies, when new knowledge base articles are published, etc.) but I want them to be filtered into a different folder than my inbox.|
|Resolution||All email notifications from RSA Link have the following characteristics:|
This includes email notifications for official RSA content published on RSA Link such as product advisories, documentation and downloads.
Knowing this, it is easy to set up email rules in Microsoft Outlook 2010 to filter these emails to a specific folder using one or both of the methods below.
An easy way to filter all RSA Link notifications into a specific folder is to create an email rule that moves all incoming emails sent from the email@example.com email address, as explained in the steps below.
Because of the way the subject line is formatted for RSA Link notifications, you also have the ability to filter notifications from specific folders into folders within Microsoft Outlook 2010. To do this, perform the same steps in the section above but perform the additional steps below after Step 3.
It is recommended that you use both the Basic and Advanced methods from this article for RSA Link email notifications, using the "RSA Link" folder as a catch-all for all notifications and then utilizing sub-folders for specific types of notifications as shown in the example below.
|Notes||If you do not wish to show the name of the user from the email notification you selected within the rule when indicating the sender address from whom emails should be moved, you can follow the steps below.|
These steps in this Notes section are optional and will not affect the functionality of the rule.