|Applies To||RSA Product Set: Archer|
RSA Product Version: 6.x
|Issue||When creating a BIA Campaign, users receive the following error:|
There was an error processing this record.
Please contact your administrator and tell them this record could not go past the 'Create Business Impact Analysis' stage.
In the Archer.AdvancedWorkflow.<<Date>>.xml log file the following error appears:
Node instance Create Business Impact Analysis in job 2401:CUST did not select an outbound path.
Additionally the following is found in the Archer.WpServiceHost<<Date>>.xml log file:
<Description>Object reference not set to an instance of an object.</Description>
<ExceptionType>System.NullReferenceException, mscorlib, Version=184.108.40.206, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
<Message>Object reference not set to an instance of an object.</Message>
<StackTrace> at ArcherTech.GRC.Processes.ProcessBase.SetStatusToInProcess(Campaign assessmentCampaign)
at ArcherTech.GRC.Processes.BIACreateAssessment.Setup(Campaign campaign)
at ArcherTech.GRC.Processes.BIACreateAssessment.ArcherTech.GRC.Processes.ICreateAssessment.CreateAssessmentForBusinessProcess(Campaign campaign, Dictionary`2 mappingConfiguration)
at ArcherTech.GRC.OperationalRisk.Brokers.BIABroker.CreateBIAAssessments(Int32 assessmentCampaignId, Dictionary`2 dictionary)
at ArcherTech.GRC.OperationalRisk.Managers.OrmManager.CreateBIAAssessments(SessionContext sessionContext, Int32 biaCampaignId, Dictionary`2 dictionary)</StackTrace>
|Cause||The Create Business Impact Analysis node in the Advanced Workflow conducts a lookup against a field in the Assessment Campaign application. This lookup is hardcoded to the GUID for the Completion Status field.|
|Resolution||Submitted ARCHER-43321 for Development to determine final resolution|
|Workaround||The BIA Use Case does not properly contain the Assessment Campaign Application and it must be manually installed.|
Additionally, the Application must be licensed in the customer environment to be installed as it falls under the Operation Risk Management use case.