Article Content
Article Number | 000035828 |
Applies To | RSA Product Set: Archer RSA Product Version: 6.x |
Issue | When creating a BIA Campaign, users receive the following error: There was an error processing this record. Please contact your administrator and tell them this record could not go past the 'Create Business Impact Analysis' stage. In the Archer.AdvancedWorkflow.<<Date>>.xml log file the following error appears: Node instance Create Business Impact Analysis in job 2401:CUST did not select an outbound path. Additionally the following is found in the Archer.WpServiceHost<<Date>>.xml log file: <Description>Object reference not set to an instance of an object.</Description> <AppDomain>WpAppDomain~1</AppDomain> <Exception> <ExceptionType>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType> <Message>Object reference not set to an instance of an object.</Message> <Source>ArcherTech.GRC</Source> <StackTrace> at ArcherTech.GRC.Processes.ProcessBase.SetStatusToInProcess(Campaign assessmentCampaign) at ArcherTech.GRC.Processes.BIACreateAssessment.Setup(Campaign campaign) at ArcherTech.GRC.Processes.BIACreateAssessment.ArcherTech.GRC.Processes.ICreateAssessment.CreateAssessmentForBusinessProcess(Campaign campaign, Dictionary`2 mappingConfiguration) at ArcherTech.GRC.OperationalRisk.Brokers.BIABroker.CreateBIAAssessments(Int32 assessmentCampaignId, Dictionary`2 dictionary) at ArcherTech.GRC.OperationalRisk.Managers.OrmManager.CreateBIAAssessments(SessionContext sessionContext, Int32 biaCampaignId, Dictionary`2 dictionary)</StackTrace> |
Cause | The Create Business Impact Analysis node in the Advanced Workflow conducts a lookup against a field in the Assessment Campaign application. This lookup is hardcoded to the GUID for the Completion Status field. |
Resolution | Submitted ARCHER-43321 for Development to determine final resolution |
Workaround | The BIA Use Case does not properly contain the Assessment Campaign Application and it must be manually installed. Additionally, the Application must be licensed in the customer environment to be installed as it falls under the Operation Risk Management use case. |
Notes |
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