|Applies To||RSA Product Set: Archer|
RSA Product Version: 6.x
|Issue||When creating a BIA Campaign, users receive the following error:|
There was an error processing this record.
In the Archer.AdvancedWorkflow.<<Date>>.xml log file the following error appears:
Node instance Create Business Impact Analysis in job 2401:CUST did not select an outbound path.
Additionally the following is found in the Archer.WpServiceHost<<Date>>.xml log file:
<Description>Object reference not set to an instance of an object.</Description>
|Cause||The 'Create Business Impact Analysis' node in the Advanced Workflow conducts a lookup against a field in the 'Assessment Campaign' application. This lookup is hardcoded to the GUID for the 'Completion Status' field.|
|Resolution||Submitted ARCHER-43321 for Development to determine final resolution|
|Workaround||The BIA Use Case does not properly contain the 'Assessment Campaign' Application and it must be manually installed.|
Additionally, the Application must be licensed in the customer environment to be installed as it falls under the Operation Risk Management use case.
|Notes||This issue only applies to customers who have upgraded to 6.x. This issue does not apply to fresh installs of 6.x as the 'Assessment Campaign' Application is installed as part of the installation process.|