|Applies To||RSA Product Set: Adaptive Authentication|
RSA Product/Service Type: Mobile SDK (Adaptive Authentication Module, Mobile Authentication Module, Mobile Data Collection Module)
Platform: RSA Link (community.rsa.com)
|Issue||User is an RSA Adaptive Authentication customer but is receiving the error below when attempting to access the RSA Adaptive Authentication Mobile SDK page or the underlying download page on RSA Link.|
|Resolution||Special access is required to obtain the RSA Adaptive Authentication Mobile SDK documentations and downloads on RSA Link, which includes filling out a form and agreeing to a license agreement.|
To request access to the Mobile SDK, navigate to the RSA Adaptive Authentication page on RSA Link and click on the Request Access link underneath the PRODUCT VERSIONS section in the right column, as shown below.
Clicking on the link will direct you to the required form for gaining access. After submitting the form, you will receive an email confirmation once you have been granted access, at which point you will be able to click on the Downloads link above the Request Access link on the RSA Adaptive Authentication page to obtain the Mobile SDK materials.