000035838 - How can I get access to the RSA Adaptive Authentication Mobile SDK on RSA Link?

Document created by RSA Customer Support Employee on Dec 12, 2017
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000035838
Applies ToRSA Product Set: Adaptive Authentication
RSA Product/Service Type: Mobile SDK (Adaptive Authentication Module, Mobile Authentication Module, Mobile Data Collection Module)
Platform: RSA Link (community.rsa.com)
IssueUser is an RSA Adaptive Authentication customer but is receiving the error below when attempting to access the RSA Adaptive Authentication Mobile SDK page or the underlying download page on RSA Link.

Unauthorized
This place or content does not exist or access to it is restricted. If you think this is a mistake, please confirm that you are logged in and that the URL is correct, then contact RSA Customer Support for assistance.

User-added image
ResolutionSpecial access is required to obtain the RSA Adaptive Authentication Mobile SDK documentations and downloads on RSA Link, which includes filling out a form and agreeing to a license agreement.
To request access to the Mobile SDK, navigate to the RSA Adaptive Authentication page on RSA Link and click on the Request Access link underneath the PRODUCT VERSIONS section in the right column, as shown below.
User-added image
Clicking on the link will direct you to the required form for gaining access.  After submitting the form, you will receive an email confirmation once you have been granted access, at which point you will be able to click on the Downloads link above the Request Access link on the RSA Adaptive Authentication page to obtain the Mobile SDK materials.

Attachments

    Outcomes