|Applies To||RSA Customers|
|Issue||I have a new product that I need to register so that I can see it in my products and have the ability to open support cases against it.|
|Resolution||RSA customers can easily register new products from within RSA Link. Two locations exist where this is possible:|
After clicking on the Register New Product button in one of those locations you will be prompted to select the product and provide either a serial number, contract number or license key.
Once the product has been registered, it will appear in the My Products, Entitlement and Upgrades tabs within the Case Management portal and also on the Version Upgrades page.
If you encounter any issues with this process then please contact RSA Customer Support and reference this article for assistance.