|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Data Feeds
RSA Version/Condition: 18.104.22.168
|Issue||After the upgrading from RSA Archer 5.x to 6.x, the following two errors for Data Feeds (UI/Execution History) begin to occur.|
Unable to login with specified credentials
Data feeds don't run (which may occur intermittently) and throw the error:
No related errors are in the logs.
|Resolution||The old server can be identified by running the following script on the instance database.|
This will list all servers picking the jobs. Upon recognizing the old server, stop the job engine service on it to resolve the issue.