000035695 - AMBulkAdmin.jar is missing after applying RSA Authentication Manager 8.2 SP1 P04 or P05

Document created by RSA Customer Support Employee on Dec 16, 2017
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Article Number000035695
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager, Authentication Manager Bulk Admin (AMBA)
RSA Version/Condition: 8.2 Service Pack 1, Patch 04, Patch 05
IssueRSA Authentication Manager Bulk Admin (AMBA) fails to run after applying P04 or P05 to AM 8.2 SP1.
Running the AMBABulkAdmin command results in error:

./rsautil AMBulkAdmin --ini amba.ini -i /home/rsaadmin/amba/<name of input file>.csv
Invalid argument. 'AMBulkAdmin' is not a valid Command Line Utility.
Type 'rsautil --list' for a full list.

The AMBulkAdmin.jar file is missing after installing RSA Authentication Manager 8.1, 8.2 SP1 P04 or P05.

Patch update log includes information similar to:

70218  2017-11-01 11:14:29,492 INFO: Performing update task DeleteFiles (Delete utils/lib)
    [mkdir] Created dir: /opt/rsa/am/updates/backup/opt/rsa/am/utils/lib
70373  2017-11-01 11:14:29,647 INFO: Copying /opt/rsa/am/utils/lib/AMBulkAdmin.jar to /opt/rsa/am/updates/backup/opt/rsa/am/utils/lib/AMBulkAdmin.jar
82657  2017-11-01 11:14:41,931 INFO: Deleting /opt/rsa/am/utils/lib/AMBulkAdmin.jar
CauseThe upgrade script incorrectly deletes all .jar files from the /opt/rsa/am/utils/lib directory, including the AMBulkAdmin.jar.
WorkaroundThe AMBulkAdmin.jar file is saved in the /opt/rsa/am/updates directory.
From the Authentication Manager command line copy the AMBulkAdmin.jar back to the /opt/rsa/am/utils/lib after the patch upgrade has been performed.

cp /opt/rsa/am/updates/backup/opt/rsa/am/utils/lib/AMBulkAdmin.jar /opt/rsa/am/utils/lib/