RSA Identity Governance and Lifecycle Availability of Hardware Appliance Firmware Updates

Document created by RSA Product Team Employee on Dec 19, 2017Last modified by RSA Product Team Employee on Sep 10, 2018
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Summary:

The latest supported BIOS, iDRAC, and PERC firmware versions for Dell R620/R720 and Dell R630/R730 appliances are available to download and apply. To obtain the latest security fixes and firmware enhancements, RSA strongly recommends updating systems with the updates provided below.

RSA has qualified these firmware versions and have verified it will NOT affect operation of the RSA Identity Governance and Lifecycle hardware appliance servers once applied. Reboot is required after applying iDRAC and BIOS updates.

 

Obtaining Software and Release Notes:

Link to the Dell website for downloading software and documentation for the firmware updates for the different appliance platforms are provided below.

 

Dell R620 / R720 Appliances

Dell Server BIOS R620 Version 2.7.0  (Dell R620)
Info: Dell Server BIOS R620 Version 2.7.0 Driver Details | Dell US 
Download: https://downloads.dell.com/FOLDER04999198M/1/BIOS_NGYCX_WN64_2.7.0.EXE 

 

Dell Server BIOS R720 Version 2.7.0 (Dell R720)
Info: Dell Server BIOS R720 Version 2.7.0 Driver Details | Dell US 
Download: https://downloads.dell.com/FOLDER04999198M/1/BIOS_NGYCX_WN64_2.7.0.EXE 

 

IDRAC with Lifecycle Controller version 2.60.60.60  (Dell R620, R720):
Info: iDRAC with Lifecycle Controller v. 2.60.60.60 Driver Details | Dell US   
Download: 

R620 : http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r620/drivers

R720 :http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r720/drivers

Choose category “iDRAC with Lifecycle controller”

 

PERC H310 RAID Controller firmware version 20.13.3-0001  (Dell R620): 
Info: Dell PERC H310 Mini Monolithic firmware 20.13.3-0001 Driver Details | Dell US 
Download: https://downloads.dell.com/FOLDER03982652M/2/SAS_RAID_H310MM_20.13.3-0001_A11_ZPE.exe 

 

PERC H710P RAID Controller firmware version 21.3.5-0002  (Dell R720): 
Info: Dell PERC H710P Mini Blades firmware release 21.3.5-0002 Driver Details | Dell US 
Download: https://downloads.dell.com/FOLDER04455817M/1/SAS-RAID_Firmware_206VX_WN32_21.3.5-0002_A09.EXE 


Dell R630 / R730 Appliances
Dell Server BIOS R630/R730 Version 2.8.0  (Dell R630, R730)
Info: Dell Server BIOS R630/R730/R730XD Version 2.8.0 Driver Details | Dell US 
Download: https://downloads.dell.com/FOLDER04985500M/1/BIOS_2JFRF_WN64_2.8.0.EXE 

 

IDRAC with Lifecycle Controller version 2.60.60.60  (Dell R630, R730): 
Info: iDRAC with Lifecycle Controller 2.60.60.60 Driver Details | Dell US 
Download: 

R630: http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r630/drivers

R730: http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r730/drivers

Choose category “iDRAC with Lifecycle controller”

 

PERC H730 RAID Controller firmware version 25.5.3.0005  (Dell R630, R730): 
Info: Dell PERC H730/H730P/H830/FD33xS/FD33xD Mini/Adapter RAID Controllers firmware version 25.5.3.0005 Driver Details | Dell… 
Download: https://downloads.dell.com/FOLDER04549839M/1/SAS-RAID_Firmware_C58TW_WN64_25.5.3.0005_A11.EXE 

 

Troubleshooting:

If the update fails in any way, it is possible that the update is hung and the iDRAC needs to clear the job. In order to do this, the flea power will need to be drained and the iDRAC will be rebooted. Physical access to the appliance is required.

 

      This will not reset any configuration settings that are stored in the iDRAC.

 

Drain the flea power for the iDRAC
1. Power down the appliance
2. Remove both of the power cords from the rear of the appliance and wait for 30 seconds
3. Plug the power cords back into the appliance
4. The appliance should boot automatically. If not, press the power button on the front of the appliance


Affected products:
Dell R620/R720 and Dell R630/R730 appliances deployed as part of an RSA Identity Governance and Lifecycle product solution.

 

 

 

For additional documentation, downloads, and more, visit the RSA Identity Governance & Lifecycle page on RSA Link.

 

EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.

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