In order to stop the failed backup, the application server should be shutdown first. Then the database should also be shut down and restarted before starting the application server using the following commands:
acm stop acm stopdb acm startdb acm start
A good backup should be completed from the command line to clear the "In Progress" status in the UI as soon as possible. Once a good backup has been done the "In Progress" status will be reset. Use the below syntax to take the backup:
acm stop acm stopdb acm startdb AVDB_Export_AVUSER.sh -t <date in YYYY-MM-DD format> acm start
EXAMPLE:
acm stop acm stopdb acm startdb AVDB_Export_AVUSER.sh -t 2016-02-06 acm start
Continue to take backups in this manner until the system has been upgraded to 7.0.2 P04 or higher. |