|Applies To||RSA Product Set: Security Analytics, NetWitness Logs & Packets|
RSA Product/Service Type: Packet Decoder, Log Decoder
RSA Version/Condition: All versions
|Issue||When performing Investigations, running charts, reports or alerts based on the geo-location of a specific IP address the user notices that a specific IP address or range of IP addresses is not mapping to the correct world geographic location.|
|Resolution||Follow the steps below to resolve the issue.|
If you are subscribed to MaxMind for database updates then the steps below explain how to apply these updates.
|Notes||RSA Customer Support does not provide updated MaxMind database files. Updated files come with each version of the RSA NetWitness Suite. However, these files are only updated to the point in time at which that version of the RSA NetWitness Suite was compiled. If more recent versions of the MaxMind database are required then it is highly suggested that the customer go to MaxMind and subscribe.|