Article Content
Article Number | 000035818 |
Applies To | RSA Product Set: NetWitness Logs & Packets RSA Version/Condition: 11.0 Component: Admin Server Platform: CentOS O/S Version: EL7 |
Issue | Unable to log in to the RSA NetWitness Suite interface after upgrading to version 11.0. The error message below is displayed when attempting to log in.
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Cause | This issue is caused when the rsa-nw-admin service has crashed or is down. |
Resolution | Follow the steps below to resolve the issue.
If you continue to experience the issue after performing these steps then please contact RSA Customer Support and reference this article for further assistance. |