Article Content
Article Number | 000029539 |
Applies To | RSA Product Set: Archer, NetWitness Logs & Packets, Security Analytics RSA Product/Service Type: RSA NetWitness SecOps Manager, Security Operations Management (SecOps), SA IM Integration Service Platform: Windows |
Issue | Receiving the below error while running the SA IM - runConnectionManager.bat.
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Resolution | It is possibly a JAVA_HOME environment variable issue caused by spaces in the directory path (such as Program Files). If the default path is not being used, edit the batch file and encase the -Dconfig.dir location in double-quotes (").
Another option is to edit the batch file and modify the -Dconfig.dir location. Use the tilde (~) symbol to remove the spaces from the default path.
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