|Applies To||RSA Product Set: Archer, NetWitness Logs & Packets, Security Analytics|
RSA Product/Service Type: RSA NetWitness SecOps Manager, Security Operations Management (SecOps), SA IM Integration Service
|Issue||Receiving the below error while running the SA IM - runConnectionManager.bat.|
|Resolution||It is possibly a JAVA_HOME environment variable issue caused by spaces in the directory path (such as Program Files).|
If the default path is not being used, edit the batch file and encase the -Dconfig.dir location in double-quotes (").
Another option is to edit the batch file and modify the -Dconfig.dir location. Use the tilde (~) symbol to remove the spaces from the default path.