|Applies To||RSA Product: SecurID Access|
RSA Product/Service Type: Application Portal
|Issue||When using Microsoft Integrated Windows Authentication (IWA) as an Identity Provider, the IWA server is typically only accessible by users on an enterprise's internal network. If IWA is configured to be used automatically this can prevent external users from being able to access the application portal.|
Restricting Access to Automated IdPs Using Authentication Source Access Rules can be used to force external users to the portal login page.
However, the IWA icon will still be displayed on the portal which may cause confusion for end users.
|Resolution||This is functioning as designed for the default application portal. Possible workarounds include:|
|Notes||RSA SecurID Access product improvement suggestions can be made by RSA customers on the RSA Ideas for the RSA SecurID Suite page in RSA Link.|