000036014 - RSA Adaptive Authentication (on Premise) - Case Management application fails to deploy in WebSphere Application Server

Document created by RSA Customer Support Employee on Feb 12, 2018
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Article Number000036014
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.1
 
IssueCase Management application fails to deploy in WebSphere Application Server with the following error:
 

SRVE0260E: The server cannot use the error page specified for your application to handle the Original Exception printed below.
Error Message: java.lang.NoClassDefFoundError: org.apache.struts.taglib.logic.RedirectTag (initialization failure)
Error Code: 500
Target Servlet:
Error Stack:
java.lang.NoClassDefFoundError: org.apache.struts.taglib.logic.RedirectTag (initialization failure)
     at java.lang.J9VMInternals.initialize(J9VMInternals.java:175)
     at com.ibm._jsp._Index._jspService(_Index.java:126)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:219)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
CauseBug
ResolutionFix included in AAOP version 7.2 and later
 
 
WorkaroundTo resolve the issue
 
Please remove below jar files from /casemanagement/WEB-INF/lib directory and deploy the case management war file
 
log4j-over-slf4j.jar
jcl-over-slf4j-1.5.5.jar

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