RSA Archer User Profile and Contact Synchronization Tool & Utility

Document created by Susan Read-Miller Employee on Feb 13, 2018Last modified by Susan Read-Miller Employee on May 10, 2019
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Assigning accountability for tasks, findings, remediation, and more are key tenants for RSA Archer business risk management offerings. Several RSA Archer use cases leverage the Contacts application to store metadata regarding the person that is assigned to findings, risk assessments, and more within RSA Archer. However, the user profile information, which formulates the credentials by which an RSA Archer user logs into the RSA Archer Platform, is stored separately. Therefore, the Platform stores similar user and contact data in two locations.


The RSA Archer User Profile and Contact Synchronization tool & utility provides an automated method for connecting and synchronizing the Contact application with the User Profile system data. The offering uses the RSA Archer RestAPI and a data feed to synchronize key attributes such as first and last name, user name, email address, phone number, and language. The offering is available to both for both on premise and hosted implementations.


Key Benefits

With RSA Archer User Profile and Contact Synchronization, organizations can:

  • Reduce the manual effort of creating or updating the contacts records
  • Establish a consistent process for synchronizing User Profile system attributes with the Contacts application fields
  • Enable a one-way sync for this user data
  • Available for both on premise and hosted implementations


Supported Platform Version

This offering has been developed for and validated on the RSA Archer Platform running Release 6.3 and above.


RSA Archer On-Demand Application (ODA) Licenses

On-demand applications are NOT required for this tool & utility. 


For More Information

To learn more about the RSA Archer User Profile and Contact Synchronization tool & utility:


For Additional Support

To learn more about this offering, please contact your Account Rep for additional details. For technical support questions regarding this offering, please open a support case or contact RSA Archer at for more information.

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