000036019 - RSA Authentication Manager 8.x: Large Disk Space Used by Logs

Document created by RSA Customer Support Employee on Feb 14, 2018
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Article Number000036019
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
 
IssueA large number of very old data in the database causes high disk space utilization, as well as replication issues due to slow response from the database. 
CauseThe reason the automatic archive job does not purge this data periodically is that those archive log files are being created under /opt/rsa/am/server and not under /opt/rsa/am/Log_archive as required.
This is due to migration from 7.1, the database has the location for the archive log incorrectly set as /opt/am/server/server. 
ResolutionFix is released in AM 8.2 SP1 P7
Unless the Archive now or schedule archive page is modified with different parameters and saved, the database value doesn't get updated for the log location. 
WorkaroundUpdate the Security Console > Administration > Archive Audit Logs > Archive now or Schedule Log Archive or both, by changing the number of days to something different from that is already present and save:
User-added image
 
NotesThis needs to be done one time, this will update the log archival location to the proper one: /opt/rsa/am/Log_archive

Once the archive job runs successfully, check the location /opt/rsa/am/Log_archive location for the new files. 
After this, the automated jobs should purge the data periodically as expected.

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