000035925 - RSA Identity Governance and Lifecycle AccountTemplate data is editable for Manual Fulfiller

Document created by RSA Customer Support Employee on Feb 16, 2018
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Article Number000035925
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: All
IssueWhen manually fulfilling the create account request the account template may have default values, or values that the requestor filled in. The fulfiller can update a few of the account template data like Account Name and Password which are editable when fulfiller clicks Perform.
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User-added image

ResolutionThis is the expected behavior of the product. We cannot disable this feature.

The fulfiller may need to create the account with different values, for example: if a password does not meet criteria or username was already taken. This is the reason this data are editable in manual fulfillment.