on Feb 22, 2018Article Content
| Article Number | 000036039 |
| Applies To | RSA Product Set: Identity Governance & Lifecycle RSA Version/Condition: 7.0, 7.1 |
| Issue | Any existing Active Directory Collectors are working; but when creating a new collector, the individual steps test successfully when building the collector, but the collector fails when it is run. The overall test in the UI fails with the following: Stack java.lang.RuntimeException at com.aveksa.collector.accountdata.LdapAccountDataReader$AccountDataDirectoryIterator.setContextAndGetUsers(LdapAccountDataReader.java:1207) at com.aveksa.collector.accountdata.LdapAccountDataReader$AccountDataDirectoryIterator.(LdapAccountDataReader.java:1110) at com.aveksa.collector.accountdata.ADAccountDataReader$ADAccountDataDirectoryIterator.(ADAccountDataReader.java:951) at com.aveksa.collector.accountdata.ADAccountDataReader.createAccountDataDirectoryIterator(ADAccountDataReader.java:657) at com.aveksa.collector.accountdata.ADAccountDataReader.createAccountDataDirectoryIterator(ADAccountDataReader.java:62) at com.aveksa.collector.accountdata.LdapAccountDataReader.getAccountIterator(LdapAccountDataReader.java:178) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:393) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:269) at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:535) at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203) at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102) at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60) at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67) at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377) at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364) at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58) at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275) at java.lang.Thread.run(Thread.java:745) End Stack The following error is found in the aveksaServer.log: 04/10/2017 15:13:06.576 ERROR (ApplyChangesRegularThread-6922) [com.aveksa.collector.accountdata.LdapAccountDataReader] Error occurred in fetching users, Root Cause : Unbalanced parenthesis javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'DC=mydomain,DC=net' at com.sun.jndi.ldap.Filter.findRightParen(Filter.java:694) at com.sun.jndi.ldap.Filter.encodeFilterList(Filter.java:733) at com.sun.jndi.ldap.Filter.encodeComplexFilter(Filter.java:657) at com.sun.jndi.ldap.Filter.encodeFilter(Filter.java:104) at com.sun.jndi.ldap.Filter.encodeFilterString(Filter.java:74) at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:546) at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1986) at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1848) at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1773) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:386) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:356) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:339) at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:267) at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:267) at com.aveksa.collector.accountdata.LdapAccountDataReader.getUsers(LdapAccountDataReader.java:617) at com.aveksa.collector.accountdata.LdapAccountDataReader.access$200(LdapAccountDataReader.java:45) at com.aveksa.collector.accountdata.LdapAccountDataReader$AccountDataDirectoryIterator.setContextAndGetUsers(LdapAccountDataReader.java:1195) at com.aveksa.collector.accountdata.LdapAccountDataReader$AccountDataDirectoryIterator.<init>(LdapAccountDataReader.java:1110) at com.aveksa.collector.accountdata.LdapAccountDataReader$TestAccountDataIterator.<init>(LdapAccountDataReader.java:1325) at com.aveksa.collector.accountdata.ADAccountDataReader$ADTestAccountDataIterator.<init>(ADAccountDataReader.java:960) at com.aveksa.collector.accountdata.ADAccountDataReader.createTestAccountDataIterator(ADAccountDataReader.java:682) at com.aveksa.collector.accountdata.ADAccountDataReader.createTestAccountDataIterator(ADAccountDataReader.java:62) at com.aveksa.collector.accountdata.LdapAccountDataReader.getAccountIteratorForTestData(LdapAccountDataReader.java:212) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:390) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277) at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:532) at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203) at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102) at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60) at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67) at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377) at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364) at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58) at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275) at java.lang.Thread.run(Thread.java:745) |
| Resolution | This is resolved in ACM-74103, released in 7.0.2 P07 and 7.1.0 P01. |
| Workaround | The user interface is not processing the carriage returnl/line feeds properly prior to versions 7.0.2 P07 and 7.1.0 P01. Remove the line break formatting and the collector will work. |