000035919 - Adobe Flash will be EOL at end of 2020 and would affect Web UI components in RSA Web Threat Detection

Document created by RSA Customer Support Employee on Feb 26, 2018
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Article Number000035919
Applies ToRSA Product Set: Web Threat Detection
RSA Product/Service Type: Mitigator
RSA Version/Condition: 5.1, 6.x
IssueFlash Components are used in various parts of the Web UI

For example -- export search results, CUI flash components like transaction viewer and certificate manager.

 EOL of Adobe Flash has been announced and these components will not work for currently supported browsers.

Example issue -- Customer was using an unsupported browser.  When viewed in Google Chrome, the IP Page search export function was greyed out and would not work.


The problem is not that we don't support Chrome, it is that Chrome does not work with Flash, by default.  The problem is rather that our product uses and depends on Flash.  This presents a problem for WTD because Flash is going away.

Therefore, our supported browsers IE 11 and Firefox may also be taking steps to deprecate the use of Flash. Please see the below references for additional details.


"we will stop updating and distributing the Flash Player at the end of 2020"

The Mozilla Firefox development team posted a Roadmap for dealing with Flash EOL:


ResolutionAn Enhancement Request was submitted to Product Engineering and Management in Jan 2018. Followup by viewing Jira (or asking Customer Support for an update about this issue).