000036082 - Email from Kadence International regarding RSA Voice of the Customer survey

Document created by RSA Customer Support Employee on Feb 28, 2018Last modified by RSA Customer Support Employee on Feb 28, 2018
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Article Number000036082
Applies ToRSA Customers and Partners
Issue

I received an email from Kadence International asking me to participate in an anonymous survey regarding RSA products and services.  Is this a legitimate email?

ResolutionDuring the week of 12 February 2018, RSA president Rohit Ghai sent an email to RSA customers advising that we have engaged Kadence International to survey our customers about our products and services, and to encourage your anonymous participation.  

If you were selected to participate and received the attached letter, please note that Kadence is calling on behalf of RSA to collect data for our annual Relationship Survey.  This is a legitimate contact.
NotesThe screenshot below is an example of the message that was sent to RSA customers.

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