|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.9 and above
|Issue||When attempting to use the Oracle ASM Command Line utility, the following error can occur.|
Alternately, the Oracle ASM Command Line utility may return no results.
|Cause||Primarily, the cause is that the ORACLE_HOME and/or ORACLE_SID has not been set for the ASM Command line to function correctly.|
However, for Oracle database version 11.2, there is also a required step before the ASM Command line can be used from the Database Home. This is also a known Oracle bug, in that the clsecho file is not in the Database Home.
The following Oracle references are only available after logging into the Oracle Support portal.
|Resolution||The Oracle Support Note 1665639.1 - ASMCMD does not work from Database Home, advises that the option asmcmd --privilege sysdba is needed when running the ASM Command Line utility from a Database Home, as shown:|
Customers may also find that this is necessary when using an Oracle version 12.1 Database Home, as implemented on an RSA Identity Governance & Lifecycle Appliance version 7.0.0 and above.
|Workaround||Alternately, the following steps can be taken, so that the ASM Command Line utility works without having to specify the --privilege sysdba option.|