|Applies To||RSA Product Set: Identity Governance & Lifecycle |
RSA Version/Condition: 7.1.0, 7.1.1
|Issue||When creating an archive .dmp file in RSA Identity Governance & Lifecycle using the Data Archiving utility (Admin > System > Data Management tab > Create under Archiving), the attempt fails immediately and the aveksaServer.log has the following error:|
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment.
|Cause||This is a known issue reported in engineering ticket ACM-84609.|
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:|
|Workaround||There is a cleanup script that can workaround this issue. Please contact RSA Identity Governance & Lifecycle Support for the cleanup script and mention this RSA Knowledge Base Article ID 000036071 for reference. |